Dgroups Technical Support Structure

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Recently, as the use of the Dgroups system has risen, it has been realized that the existing support structure is no longer able to sustain an acceptable level of support.  Basic processes need streamlining, time devoted to support needs to be spent more efficiently, and knowledge needs to be better transferred – this results in a rethinking of the existing support processes.

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DGSupport[1].doc82.5 KB